I. Introduction
Rating.Lab (“We”, “Us”, “Our”) is committed to protecting the privacy of our users (“You”, “Your”). This Privacy Policy explains our practices for collecting, using, and disclosing information through our website, https://ratinglab.org (“Site”), and the services and features offered on the Site (collectively, the “Services”). This Privacy Policy forms a part of our Terms of Use, which governs your use of the Site and Services.
We are compliant with the guidance of personal data protection best practices applicable to all registered market research companies and all current existing local regulations, especially as far as the protection of respondents’ data is concerned.
II. Information We Collect
The Site does not have a permanent user account system for login and therefore does not store any personal information on its servers..
We may collect the following information from you, including, but not limited to:
• Log information, including your IP address, browser type, operating system, and the pages or features of the Site or Services you access.
• Information about your interactions with the Site or Services, such as ratings and reviews you submit.
• Information you provide us through customer support, including feedback and service requests.
III. Use of Information
We may use the information we collect to:
• Provide, maintain, and improve the Site and Services.
• Personalize your experience and respond to your individual needs. • Respond to your customer support requests and inquiries.
• Send you notifications, updates, and other communications related to your use of the Site and Services.
• Improve our marketing and promotional efforts.
• Analyze use of the Site and Services and improve the content and functionality of the Site and Services.
• Detect and prevent fraudulent transactions and other illegal activities.
• Generate statistics and conduct research on the information collected from our respondents.
Please note that by reviewing this Privacy Policy and Terms of Use, you are giving your informed consent to receive notifications, updates, and other messages related to your use of the Site and Services.
IV. Sharing of Information
We may share information we collect with third parties in the following circumstances:
• With service providers, contractors, or other third parties who provide services on our behalf. • To comply with legal obligations, such as responding to a subpoena or court order. • To enforce or apply our Terms of Use and other agreements. • To protect our rights, property, or safety, and the rights, property, and safety of others.
V. Data Transfer Across Borders
As a company located in Ukraine and with servers located in the European Economic Erea (EEA), personal data collected by Rating.Lab may be transferred and processed across borders, including, but not limited to and from the European Economic Erea (EEA). By using the Site and Services, you consent to such transfer and processing of your personal data.
VI. Security of Information
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no Internet transmission is ever completely secure or error-free, and you use the Site and Services at your own risk.
VII. Data Retention
We will retain your personal data for as long as necessary to provide the Site and Services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
VIII. Your Rights
If you are situated within the European Union, you have certain rights under the General Data Protection Regulation (GDPR) with respect to your personal data, including the right to:
• Access your personal data • Rectify inaccuracies in your personal data • Delete your personal data in certain circumstances • Restrict or object to the processing of your personal data • Request a copy of your personal data in a commonly used electronic format • File a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable law.
If you are situated in Ukraine, you have certain rights under Ukrainian law regarding personal data, including the right to:
• The right to access your personal data that is being processed by the company. • The right to request correction or deletion of your personal data if it is inaccurate or processed illegally. • The right to object to the processing of your personal data for direct marketing purposes. • The right to request restriction of the processing of your personal data in certain circumstances. • The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit this data to another data controller. • The right to file a complaint with the relevant Ukrainian supervisory authority if you believe that your rights under Ukrainian data protection legislation have been violated.
IX. Access to and Control Over Information
You may access, update, or correct your personal information, or delete your personal data, by contacting us at info@ratinglab.org . You may also opt-out of receiving future marketing communications by following the opt-out instructions provided in those communications.
X. GDPR and Ukrainian Personal Data Law
If you are located in the European Union (EU), we process your personal data in accordance with the General Data Protection Regulation (GDPR). If you are located in Ukraine, we process your personal data in accordance with Ukrainian law regarding personal data. In either case, you have the right to access, rectify, or erase your personal data; to restrict or object to the processing of your personal data; to request a copy of your personal data in a commonly used electronic format; and to file a complaint with a supervisory authority if you believe that our processing of your personal data infringes applicable law.
XI. Changes to this Privacy Policy
We may revise this Privacy Policy from time to time, and the most current version will always be posted on the Site. If we make a material change to this Privacy Policy, we will provide appropriate notice to you, such as by sending you an email or displaying a notice on the Site.
XII. Data Processing Responsibility
The entity responsible for processing the personal data of respondents and users is LLC "RATING LAB", registered in accordance with the laws of Ukraine under number 43977078, with its address at: Ukraine, 01010, city of Kyiv, 3/279 Ivana Mazepy Street (hereinafter referred to as "RATING LAB").
XIII. Contact Information
If you have any questions or concerns about our privacy practices, please contact us at info@ratinglab.org
This Privacy Policy was last updated on 01/06/2023.